AutoVitals Web Vitals Dashboard
(Web)

Posted: Oct 10, 2021

Designed to facilitate productive conversations with clients, aid retention by showing ongoing value, and attract new customers, this Web Vitals dashboard compiles key data points from across the organization, from Google, and from social media marketing campaigns. 

AutoVitals "Live" Chat
(Web)

Posted: May 5, 2021

This live chat service has been designed to streamline and facilitate communication between auto shops and motorists. Pre-populated Frequently Asked Questions are presented in a dialogue format, allowing fast self-service for the most common motorist inquiries. For questions requiring human-provided answers, a "Live Chat" option connects in real-time to the AutoVitals shop Communication Center, making expert advice only a couple clicks away. 

Appointment Request Funnel Redesign
(Web)

Posted: Sept 10, 2020

Delivering a 200% lift in conversions while also increasing Average Repair Order value, this redesign of the Appointment Request form has proved transformative for shop owners. By providing a streamlined, mobile-optimized experience where friction is reduced by pre-populating known information and individual steps are distilled to only what is essential, this new experience has proven to be a key differentiator in the market.  

Flume Recommends
(iOS & Android)

Posted: Nov 22, 2019

Launched just in time for holiday shopping, this feature provides referral revenue from complementary products on Amazon.

Optimized Landing Page

Posted: Nov 5, 2019

This improved landing page (along with edits to the funnel) delivered a 300% lift in conversion rates.

HomeAdvisor Integration
(iOS & Android)

Posted: Oct 22, 2019

Lead generation partnership with HomeAdvisor, helping homeowners fix problems or connect with local pros.

Emergency Contact Landing page

Posted: Sep 9, 2019

Designed to be a "soft sell" while turning a product weakness into a viral-marketing asset.

Flume Utility Dashboard

Posted: March 15, 2019

Utility Portal product showing real-time water use data for a service district.

BizBuySell BrokerWorks admin tools

Posted: Dec 11, 2018

Unified publishing tool for multiple sites and listing services serving business brokers.

Responsive Redesign – BizBuySell

Posted: Dec 11, 2018

Full-site responsive redesign using a custom grid system.

Single Learning Center Article

Posted: Dec 6, 2018

Desktop and Mobile view

Seller Learning Center articles

Posted: Dec 6, 2018

Desktop and Mobile view

Buyer Learning Center

Posted: Dec 6, 2018

Desktop and Mobile view

Learning Center landing page

Posted: Dec 6, 2018

Desktop and Mobile view

Broker Landing Page

Posted: Jun 13, 2017

Updated version of the Broker landing page.

Upgrade page with scrolling animation

Posted: Jan 25, 2017

Uses jQuery Anivew with tweaks for desktop and mobile

Optimizing engagement through "dark design" patterns

Posted: Jan 25, 2017

Includes goats, smurfberries, and a 55-gallon drum of lube. From my presentation at Cal Poly GRC Week. Slides here

Filp Select

Posted: Feb 4, 2016

Uses CSS3 transforms for a "monopoly-style" flip effect when selected.

SEO content CMS

Posted: Nov 5, 2014

Built for Apartments.com

SEO CMS Changelog

Posted: Nov 5, 2014

Built for Apartments.com